A selection of testimonials from our highly valued clients…
IT - Aviation Business Park, Hawarden
The Really Helpful Travel Group have been consummate professionals from beginning to end. During my travel arrangement process, I have not had any reason to doubt that I’m in the best possible hands. There is no substitute for knowledge and experience. I would have no hesitation in recommending them to anyone.
SC - Hoole, Chester
“The Really Helpful Travel Group revolutionised holiday bookings for my family. They took the journey from being a chore to an exciting pleasure to be looked forward to. Honesty, experience, passion a high level of customer service combined with the most important ingredient of actually totally caring about your trip, has enabled me to book many trips through their office, with confidence and the essential leg work carried out by true industry professionals. Add to that the fact that this is all achieved with sometimes at best a flaky brief, our very valuable holiday time is safe in their capable hands. Thank you.”
IG & JG - Burton, Chester
For many years now, the Really Helpful Travel Group have looked after my wife and myself with all our travel requriements, no more so than in March this year when we found ourselves stranded in New Zealand.
Whilst on holiday, the country went into ‘lock down’ with the Coronavirus. We contacted the Really Helpful Travel Group, and under very difficult circumstances we had arrangements secured for us to return home. Almost all flights had been cancelled, many countries had closed their airports and the situation looked hopeless. The effort that they went through to repatriate us was amazing.
The level of support we have had from this company over all our years of dealing with them, has been nothing less than excellent!
R L - Carmarthen, South Wales
Would definitely recommend, Peter organised my 40th birthday trip to Italy, everything was perfect !
PL & SL - Hoole, Chester
Highly recommended Travel Company ! With many years of experience and knowledge behind him, Peter is able to give a first class service with friendly and patient help and excellent suggestions. We have booked many holidays with him and shall continue to do so in the future.
MM and NM - Christleton, Chester
For over 25yrs, the Really Helpful Travel Group' have provided a fantastic travel service to my family and I, always providing a professional service, second to none. Our holidays have ranged from winter ski, worldwide holidays, european city breaks, flotilla holidays, summer and winter family holidays and adventures. The attention to detail, the high level of personal service and the recommendations that we have relied upon when choosing our holidays, have resulted in us having many, many wonderful memories of our holidays together as a family, which time will never erase.
In addition, as owner of a major global industrial company, I along with my co-owner and all our company personnel who were and are required to travel, have used their services. As well as 'simple' one way and return filghts in economy, premier, business and first class, we frequently had to rely on their expertise to arrange complicated worldwide 'multi stop' schedules, which they did with experience, care and great resource, whilst always observing the most economic way of doing so. We also have highly appreciate them providing complimentary upgrades whenever they were able to do so. We remain convinced, that their high level of service over the years has also greatly assisted and contributed to our own success, for which we are truly thankful.
MF - Normandy, France
Great company have them many times, so professional and with a personal service, won’t be the last time!
CB - Knutsford, Cheshire
Having used Peter’s business for over 20 years, I would never go elsewhere! I have always received an excellent and a very personal level of service throughout these years, and his combined knowledge and expertise has always been awesome.
He is always available at the end of the phone, for whenever I have needed assistance. Any requirements I may have had, have been quickly and efficiently dealt with, which has always removed all the pressure from me!
I highly recommend anyone to use his services, as I do!
AD - Aviation Business Park, Hawarden
“I first came across the Really Helpful Travel Group in 2013, on taking up a new role as General Manager of a global scaffolding company, which was to involve extensive medium & long haul business travel. My employer put me in contact with Peter Cavender who, for many years, had been managing the company’s travel needs. I have long since admitted to Peter that, in the age of household name travel websites and airline direct booking sites, I was a little skeptical as to what value the use of an agent would bring.
I was quick to eat my words, when I soon came to fully appreciate the attention to detail and invaluable personal care Peter provides. I am a very confident traveller, but will admit it has been hugely comforting to know that, on the rare occasion I have found myself overseas and without a paddle, Peter has been on the end of the phone calmly pulling the appropriate strings.
The best compliment I can pay the service is that I now consult the agency for our family holiday planning; everything from straightforward Caribbean packages, through tailored city break/cruise arrangements, to highly personalised European road trips”
MC and EC - Chester
We have used the Really Helpful Travel in Hoole for several years booking flights and holidays. We have always found Peter to be most obliging and helpful. non moreso than when we were forced to change our dates and flights due to the Covid Pendemic (which must have caused Peter many headaches). He was able to sort out all our cancellations and full refunds, for which we remain grateful. Peter has always gone that ‘extra mile’ and we would highly recommend his service
JB - Chester
We all had an amazing time, the flights, resorts & hotels were all excellent. The internal Thai flights were impressive and much easier than the UK! Lovely airports and transfers spot on. Our favourite locations were Chaing Mai, gorgeous city, lots to do and see. Very cheap for eating out. Look up the good Burmese restaurants and Katy's cafe, the food halls were excellent and safe to eat. We all loved the Roti's with every filling you could think of. Favourite beach was Koh Sumui, the Samui Jasmine hotel right on the beach was beautiful and cocktails and food around the pool were cheap! The Nai Harn hotel in Phuket was one of the best hotels we have stayed in, the food was amazing, we took a day trip to Phi Phi Islands, again fantastic. We used an app called GRAB which was cheap taxis booking and very reliable. Would recommend going to the Thai Boxing in Bangkok, my teenagers loved it and so did the adults!
KO and HO - Chester
We were back from Iceland yesterday late afternoon after what turned out to be a trip of a lifetime.
We were both blown away by the country and the experience.
All flights and transfers were as planned and the hotel was absolutely wonderful.
We managed to spot some whales, did a Golden Circle Tour and a dip in the Secret Lagoon that I was loathed to leave.
The fact that they had snow and cold weather seemed to add to the beauty of the place.
Thank you Peter
Kevin and Helen
OB and HB - Ireland
We are safely back home after our holiday in Italy. We had a lovely time and really enjoyed it. All the arrangements you put in place - the flights, transfers, trains, and accommodation, all went very well and no disappointments on any front. The standard of the hotels was very good and the locations very convenient, and of course we enjoyed all the food and wine !!
Thank you so much for all the arrangements that you made for us, they were excellent!